InterLibrary Loan (ILL): Intro to ILL

How long will this take?

• Articles are usually delivered within two business days.  Books can take up to three weeks.

How do I submit a request using the 'Check For Full Text' link?

• Through our online databases, use the "Check for Full Text" link to order journal articles not owned by the library. Click “Request this document via Interlibrary Loan” to automatically fill in the request form.

Or, how do I submit a request with a citation?

• Log into your InterLibrary Loan account, then use the options under "New Request."  Fill out the form with as much information as possible, then hit Submit!

How will I know when my request is ready to pick up?

• You'll receive an automated email when the article or book is ready.  We send articles directly to your inbox, and you can pick up books at the circulation desk.

Where should I return my books when I'm finished?

• Please return books by the due date to the Circulation Desk.

What is my password?

• You will set your own password, but if you need help resetting, please submit a question to Ask a Librarian.

Create an ILL Account

1. Start on the First Time User Registration for Interlibrary Loan Requests.

 2. Read the Information. Then select First Time Users Click Here:

3. Enter your information as requested.

*Username = Library Account Number (Barcode) (It begins with D and has 9 digits) Find your Barcode by logging into the Library Catalog (Primo) - Instructions Here

If you have any questions or need help with your Library Account or ILL Account, please use Ask a Librarian.

Add ILL Billing Information

Before the ILL department can completely process any borrowing request, we will need an account number for billing purposes. 

UMass Chan students (SOM, GSN, GSBS): Account Number: Student   Description: your school (SOM, GSN, or GSBS)

Fellows and residents: Account Number: Fellow or Resident

UMass Chan and UMMHC faculty, staff, post-docs: You can obtain this account number from your department's administration/finance office. The account number is called a “People Soft Speed Type” number. 

Paying for ILL Requests

Billing for Interlibrary Loan requests is run every few months:

• Paying by Speedtype:  Your department will be billed via JE
• Paying by Cost Center:  Your clinical department will be billed through UMMHC Accounting
• Paying Out-of-Pocket:  You will be emailed a copy of the invoice with instructions on how to pay at the Bursar's Office. Cash and Check only
  • Credit Cards are NOT ACCEPTED

How to Submit an Interlibrary Loan Request

Through our online databases you can use the "Check for Full Text" link to order journal articles not owned by the library. Simply click on the “Request this document via Interlibrary Loan” link which will fill-in the interlibrary loan request form.

Or

• You can log into your ILLiad account and fill out an interlibrary loan request form.

• The first time you place an order, you will register as an ILLiad user. Your library barcode number will be your username. You will choose your own password. To avoid delays, be sure to include your payment information.
• If you forget your password, please submit a question to Ask a Librarian.

For more detailed instructions on placing an InterLibrary Loan request, please see How to Place Requests and How to Automatically Submit a Request via PubMed.

How to Place Requests

1. Log in to your ILL account.
2. Click Article, Book, Book Chapter, or Dissertation in the "New Requests" section of the sidebar:

3. Enter the citation and fill in all required answers. Then click Submit Request.

How to Automatically Submit a Request via PubMed

1. Search for the article using PubMed as you would ordinarily.
2. When you have found the article, look at the right side-bar for any full-text links. Click Check For Full Text to search all Lamar Soutter Library resources. 
      
    
3. If the Check for Full Text link does not find any resources, you can click Request ILLiad Article Full Text to automatically fill-in the Interlibrary Loan form.

Returning Physically Loaned ILL Items

Return books and other materials by the due date to the Circulation Desk. You are financially responsible for damage or loss of materials, from the time they are picked up until the time they are returned to the library.