InterLibrary Loan (ILL): Intro to ILL

ILL Eligibility & Fee Structure:

FREE Interlibrary Loan for:

UMass Chan Students, Residents, Fellows

Boston Medical Library & Massachusetts Medical Society Members

Costs for UMass Chan/UMMHC Faculty & Staff (Including Baystate & Lahey Faculty)

$14 per request for materials owned by another library

$13 per request for materials owned by the Lamar Soutter Library (article request form & bound journal requests)

Billing for Interlibrary Loan requests is run every few months:

• Paying by Speedtype:
• Paying by Cost Center:
• Paying Out-of-Pocket:
  • Credit Cards are NOT ACCEPTED
  • You will be emailed a copy of the invoice with instructions on how to pay at the Bursar's Office. Cash and Check only

How long will this take?

• Articles are usually delivered within two business days.  Books can take up to three weeks.

How do I submit a request using the 'Check For Full Text' link?

• Through our online databases, use the "Check for Full Text" link to order journal articles not owned by the library. Click “Request this document via Interlibrary Loan” to automatically fill in the request form.

Or, how do I submit a request with a citation?

• Log into your InterLibrary Loan account, then use the options under "New Request."  Fill out the form with as much information as possible, then hit Submit!

How will I know when my request is ready to pick up?

• You'll receive an automated email when the article or book is ready.  We send articles directly to your inbox, and you can pick up books at the circulation desk.

Where should I return my books when I'm finished?

• Please return books by the due date to the Circulation Desk.

What is my password?

• You will set your own password, but if you need help resetting, please submit a question to Ask a Librarian.

1. Start on the First Time User Registration for Interlibrary Loan Requests.

 2. Read the Information. Then select First Time Users Click Here:

3. Enter your information as requested.

*Username = Library Account Number (Barcode) (It begins with D and has 9 digits) Find your Barcode by logging into the Library Catalog (Primo) - Instructions Here

Get help with your Library Account by calling 508-856-6099 or emailing CircStaffMB@umassmed.edu or submit a request to Ask a Librarian

Before the ILL department can completely process any borrowing request, we will need an account number for billing purposes. 

UMass Chan students (SOM, GSN, GSBS): Account Number: Student   Description: your school (SOM, GSN, or GSBS)

Fellows and residents: Account Number: Fellow or Resident

UMass Chan and UMMHC faculty, staff, post-docs: You can obtain this account number from your department's administration/finance office. The account number is called a “People Soft Speed Type” number. 

Through our online databases you can use the "Check for Full Text" link to order journal articles not owned by the library. Simply click on the “Request this document via Interlibrary Loan” link which will fill-in the interlibrary loan request form.

Or

• You can log into your ILLiad account and fill out an interlibrary loan request form.

• The first time you place an order, you will register as an ILLiad user. Your library barcode number will be your username. You will choose your own password. To avoid delays, be sure to include your payment information.
• If you forget your password, please submit a question to Ask a Librarian.

For more detailed instructions on placing an InterLibrary Loan request, please see How to Place Requests and How to Automatically Submit a Request via PubMed.

How to Place Requests

1. Log in to your ILL account.
2. Click Article, Book, Book Chapter, or Dissertation in the "New Requests" section of the sidebar:

3. Enter the citation and fill in all required answers. Then click Submit Request.

How to Automatically Submit a Request via PubMed

1. Search for the article using PubMed as you would ordinarily.
2. When you have found the article, look at the right side-bar for any full-text links. Click Check For Full Text to search all Lamar Soutter Library resources. 
      
    
3. If the Check for Full Text link does not find any resources, you can click Request ILLiad Article Full Text to automatically fill-in the Interlibrary Loan form.

Return books and other materials by the due date to the Circulation Desk. You are financially responsible for damage or loss of materials, from the time they are picked up until the time they are returned to the library.