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UMass Chan Medical School, Lamar Soutter Library. Education. Research. Health Care. Empowering the future. Preserving the past.
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InterLibrary Loan (ILL)

This is the Lamar Soutter Library Guide to Interlibrary Loan, a borrowing service available to the UMMS/UMMHC community.

Welcome to Interlibrary Loan!

Borrowing through Interlibrary Loan (ILLiad)

If a journal article, book, or other material is unavailable at the Lamar Soutter Library, UMass Chan Medical School faculty, staff, and students and UMass Memorial Health Care (UMMHC) staff can borrow it from other collections using InterLibrary Loan (ILL).


First Time Users

NOTE: First time accessing the interlibrary loan system? Click first time users and enter you library barcode number as your username. You will be prompted to create a password.

Eligibility and Materials


Current UMMS students (SOM, GSN, GSBS), faculty, staff, fellows, residents, post-docs, and UMMHC clinical staff can use Interlibrary loan, including Commonwealth Medicine and NIH Summer research fellows.   


Patrons can borrow items not available in the library collection, including books and articles.  Please note, bound journals and periodicals do not typically circulate, and we will not be able to get them for you.  Request single articles or book chapters.



How much does ILL cost?

  • UMass Chan students: Free!
  • UMass Chan/UMMHC faculty and staff:
    • Article or book loan: $14.00
    • Surcharge for rush requests: $14.00
  • Payment:
    • UMass Chan faculty and staff: A Speed Type number or Account number is necessary for each transaction
    • UMMHC staff: Please provide your department name (e.g., Memorial - ObGyn)
    • Credit cards are not accepted
    • The Library pays all copyright charges

Quick Facts

What is InterLibrary Loan?

  • A service to request books and articles from other libraries.

Who is allowed to use InterLibrary Loan?

  • UMMS and UMMHC students, faculty, and staff.

Does InterLibrary Loan cost?

  • For UMMS students, it's free!  Everyone else, it is $14 paid via Speed Type Number or Clinical Account Number.

How long will this take?

  • Articles are usually delivered within two business days.  Books can take up to three weeks.

How do I submit a request using the 'Check For Full Text' link?

  • Through our online databases, use the "Check for Full Text" link to order journal articles not owned by the library. Click “Request this document via Interlibrary Loan” to automatically fill in the request form.

Or, how do I submit a request with a citation?

  • Log into your InterLibrary Loan account, then use the options under "New Request."  Fill out the form with as much information as possible, then hit Submit!

How will I know when my request is ready to pick up?

  • You'll receive an automated email when the article or book is ready.  We send articles directly to your inbox, and you can pick up books at the circulation desk.

Where should I return my books when I'm finished?

  • Please return books by the due date to the Circulation Desk.

What is my username?

  • Your username is your library barcode number, which starts with a capital D.  To get help with your library barcode, visit My Library Accounts or call the Circulation Desk at (508) 856-6099.

What is my password?

  • You will set your own password, but if you need help resetting, please contact us at the InterLibrary Loan Office at (508) 856-2080.



Vivian Okyere
​Manager, Library Operations
(508) 856-2080