Borrowing through Interlibrary Loan (ILLiad)
If a journal article, book, or other material is unavailable at the Lamar Soutter Library, UMass Chan Medical School faculty, staff, and students, UMass Memorial Health Care (UMMHC) staff, Boston Medical Library fellows, and Massachusetts Medical Society members can borrow it from other collections using InterLibrary Loan (ILL).
NOTE: First time accessing the interlibrary loan system? Click first time users and enter you library barcode number as your username. You will be prompted to create a password.
Current UMass Chan students (SOM, GSN, GSBS), faculty, staff, fellows, residents, post-docs, UMMHC clinical staff, Boston Medical Library fellows, and Massachusetts Medical Society members can use Interlibrary loan, including ForHealth Consulting and NIH Summer research fellows.
Patrons can borrow items not available in the library collection, including books and articles. Please note, bound journals and periodicals do not typically circulate, and we will not be able to get them for you. Request single articles or book chapters.
How much does ILL cost?
Before the ILL department can completely process any borrowing request, we will need an account number for billing purposes.
UMass Chan students (SOM, GSN, GSBS): Account Number: Student Description: your school (SOM, GSN, or GSBS)
Fellows and residents: Account Number: Fellow or Resident
UMass Chan and UMMHC faculty, staff, post-docs: You can obtain this account number from your department's administration/finance office. The account number is called a “People Soft Speed Type” number.
Through our online databases you can use the "Check for Full Text" link to order journal articles not owned by the library. Simply click on the “Request this document via Interlibrary Loan” link which will fill-in the interlibrary loan request form.
1. Log in to your ILL account.
2. Click Article, Book, Book Chapter, or Dissertation in the "New Requests" section of the sidebar:
3. Enter the citation and fill in all required answers. Then click Submit Request.
Patrons can choose the delivery method:
For articles: email
For books: pick-up at the Library Service Point or interoffice mail
Return books and other materials by the due date to the Circulation Desk. You are financially responsible for damage or loss of materials, from the time they are picked up until the time they are returned to the library.
To request an article in the library’s holdings, please log into your ILLiad account and fill out the article request form. Average turn-around time is 24 hours and delivery is via email.
Fee: $13.00 per article. No exceptions.
Bound Journal Retrieval
bound journals are in library storage and can be retrieved by library staff upon request. Patrons must fill out a journal retrieval request. Issues are in-library use only. To request a physical journal, please log into your ILLiad account and fill out the request form. Average turn-around time is 24 hours. An email notification will be sent when the journal has been retrieved. The requested journal will be held behind the Library Service Point for three days. If you wish for the library to scan any pages on your behalf, a $13.00 Pull and Copy fee will apply per article.
What is InterLibrary Loan?
Who is allowed to use InterLibrary Loan?
Does InterLibrary Loan cost?
How long will this take?
How do I submit a request using the 'Check For Full Text' link?
Or, how do I submit a request with a citation?
How will I know when my request is ready to pick up?
Where should I return my books when I'm finished?
What is my username?
What is my password?