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Welcome to Access Services

Welcome to Access Services

What is Access Services?

Access Services is the department that staffs the Library Service Point.  We answer questions ranging from ready reference to Interlibrary Loan, locating a book or article to assisting with the public computers and printer.  We also check out materials.  Questions are triaged at the desk and refer to other librarians as needed.  Please ask us if you have a question or need assistance.  We are here for you and love to help!

Library Hours 

Monday, Wednesday and Friday: 9:00AM-4:00PM

Tuesday and Thursday: 9:00AM-1:00PM

Eligible UMass Chan/UMMHC badge access only to enter the library (24/7). At this time the library is not open to members of the public. 

Identification badges must be worn at all times.

Contact Us

Access Services is located at the Library Service Point on the first floor of the library. 

Phone: 508-856-6099 


Questions submitted via Ask a Librarian are  answered Monday through Friday 9:00-5:00.


Manager, Library Operations: Vivian Okyere